Privacy Policy

Effective Date: July 2026

Your Privacy Matters

At Al Qamar Ethnix, we value the trust you place in us and are committed to protecting your personal information.

We collect only the information needed to process your orders, provide customer support, communicate with you, and improve your shopping experience.

We never sell or rent your personal information.

This Privacy Policy explains how we collect, use, share, and protect your information when you visit or shop on our website.

Information We Collect

Depending on how you interact with our website, we may collect:

Personal Information

  • Full Name
  • Email Address
  • Mobile Number
  • Billing Address
  • Shipping Address
  • Customer Account Information
  • Order History

Payment information is processed securely through our trusted payment service providers. Al Qamar Ethnix does not store your complete debit card, credit card, UPI, or banking credentials.

Technical Information

To help keep our website secure and provide a better shopping experience, we may automatically collect:

  • Browser and device information
  • Website usage information
  • Cookies and similar technologies

This information helps us maintain website security, improve performance, and enhance your shopping experience.

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Send order confirmations and delivery updates
  • Respond to your enquiries via Email or WhatsApp
  • Manage your customer account and order history
  • Improve our website, products, and services
  • Send promotional offers only if you choose to receive them

You can unsubscribe from promotional communications at any time.

Sharing Your Information

Your privacy is important to us.

We do not sell or rent your personal information.

We may share the necessary information with trusted third-party service providers to operate our business and fulfil your orders, including:

  • Secure payment service providers
  • Logistics and delivery partners
  • Shopify platform services
  • Trusted service providers who help us operate and improve our services

These partners receive only the information necessary to perform their services on our behalf.

Cookies

We use cookies and similar technologies to:

  • Remember your preferences
  • Improve website performance
  • Enhance your shopping experience

You can disable cookies through your browser settings. However, some website features may not function as intended.

Data Security

Protecting your personal information is important to us.

We use trusted platforms and service providers, including Shopify and secure payment partners, to help safeguard your information. While no online system can guarantee complete security, we work with providers that follow industry-standard security practices.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, or legal requirements. Any updates will become effective once published on this page.

Questions? We're Here to Help

If you have any questions regarding this Privacy Policy or need any assistance, please feel free to contact us.

📧 Email: alqamarethnix@gmail.com

We aim to respond to all enquiries within 24–48 business hours.