Shipping & Delivery
Shipping Across India
At Al Qamar Ethnix, we understand that once you've placed an order, you're excited to receive it. That's why we strive to process and dispatch every order as quickly as possible while ensuring it is packed with care.
Order Processing
Orders are usually processed within 1–3 business days after your order has been confirmed.
Orders placed on Sundays or public holidays will be processed on the next business day.
Before dispatch, every order is carefully verified to help ensure you receive the correct product in excellent condition.
Estimated Delivery Time
Once your order has been dispatched, the estimated delivery time is:
- Metro Cities: 3–5 business days
- Other Locations: 5–8 business days
These are estimated delivery timelines and may vary depending on your location and the courier partner.
Shipping Charges
- Free Shipping on orders above ₹XXXX
- A standard shipping charge will apply to orders below this amount.
Any applicable shipping charges will always be displayed during checkout before you complete your purchase.
Cash on Delivery (COD)
Cash on Delivery is available on eligible orders.
Availability may vary depending on your delivery location, order value, or other operational considerations. Any applicable restrictions will be displayed during checkout.
Order Tracking
Once your order has been dispatched, you'll receive your tracking details via Email and SMS so you can track your shipment throughout its journey.
Delivery Delays
While we always aim to deliver your order within the estimated timeframe, occasional delays may occur due to circumstances beyond our control, including:
- Severe weather conditions
- Courier network disruptions
- Public holidays
- High order volumes during festive seasons or promotional events
If your order experiences an unusual delay, please contact us. We'll be happy to assist you in tracking your shipment.
Shipping Address
Please ensure that your shipping address, contact number, and PIN code are accurate before placing your order.
Al Qamar Ethnix cannot be be held responsible for delays or unsuccessful deliveries resulting from incorrect or incomplete information provided during checkout.
Need Assistance?
If you have any questions regarding your order or shipment, feel free to get in touch with us.
Email: alqamarethnix@gmail.com
We aim to respond to all enquiries within 24–48 business hours.